Amar Dhaka
Citizen complaint redressal, public service ticketing, and civic engagement engine.
Civic grievance, municipal service request, and citizen engagement platform. Enables residents to report localized civic issues (road damage, waste accumulation, streetlights) with geo-tagging, automatic departmental routing, resolution verification, and officer analytics.
Designed for measurable efficiency and zero administrative drag.
Unlike generic off-the-shelf software requiring endless third-party plugins, Amar Dhaka is engineered around the actual day-to-day operations of your organization.
Automated Workflows
Eliminate repetitive manual entry. Automated invoicing, schedule notifications, and digital status tracking across departments.
Strict Data Integrity
Immutable audit trails, granular role-based permissions, and localized databases ensure your operational data remains strictly yours.
Turnkey Cloud Pairing
Deployed on dedicated VPSHub cloud environments with backup options, TLS/SSL configuration, and managed database options.
Intuitive controls. Streamlined onboarding.
Clean, spacious interfaces engineered for rapid data entry, real-time collaboration, and actionable business insights.
Real-time status tracking, team assignment queues, and automated activity logging.
Multi-currency billing, invoice records, payment verification, and reconciliation.
Secure login policies, role-specific field masking, and complete audit histories.
Engineered with depth for every operational requirement.
Explore the core modules and functional capabilities included with Amar Dhaka.
Citizen mobile issue submission with photo upload and GPS coordinates
Engineered with strict data validation, relational indexing, and real-time state synchronization.
Automated ticket routing to responsible municipal zones and departments
Engineered with strict data validation, relational indexing, and real-time state synchronization.
Public resolution timeline with SMS and push notification updates
Engineered with strict data validation, relational indexing, and real-time state synchronization.
Ward-level supervisor dashboards and SLA breach alerts
Engineered with strict data validation, relational indexing, and real-time state synchronization.
Citizen satisfaction rating and public civic service transparency metrics
Engineered with strict data validation, relational indexing, and real-time state synchronization.
How Amar Dhaka operates in practice.
A structured operational sequence from client intake to final reporting.
Record Ingestion
Structured forms, bulk data import, or API ingestion register customers, patients, or assets through structured workflows.
Workflow Dispatch
Departmental queues route tasks to clinicians, property managers, teachers, or cashiers automatically.
Invoicing & VAT
Automated invoice generation, tax calculations, and digital payment verification workflows.
Reporting & Analytics
Real-time operational dashboards, financial ledger summaries, and verifiable compliance exports.
Enterprise implementation with multi-party signoff.
We don't just send you software credentials and disappear. Every deployment is managed as an audited implementation project with dedicated project managers and technical leads.
Discovery & Setup
Detailed scoping of your existing workflows, database schemas, user permissions, and custom integration requirements.
Data Migration & Training
Safe extraction and sanitization of legacy records, plus interactive staff workshops with verified attendance tracking.
3-Way Go-Live Gate
Instances cannot go live without verified signoffs from our Project Manager, Technical Lead, and your designated decision maker.
Editions & Deployment Plans
Transparent software licensing paired with verified cloud infrastructure options.
Civic Grievance Engine
Pre-configured issue reporting, zonal assignment, and notification dispatch system.
Recommended Implementation Services
Custom Software Development
End-to-end bespoke software engineering from discovery to production rollout.
Cloud & VPS Architecture
Resilient VPS, reverse proxy, high availability, and containerized server infrastructure.
Deploy Amar Dhaka with confidence.
Schedule a personalized walkthrough with our technical architects and review deployment timelines.